FAQs
Free Shipping?
Yes, we offer free shipping for orders $35 and over for buyers in the US.
International shipping?
Yes, we ship internationally. Expect for France and Germany. For more information please visit: Refund, Shipping, and Order Policies – TheBerryBoxShop
Custom and personalized orders?
No, we do not offer custom orders at this moment. We do however offer various colors and sizes of our products.
How long does it take for me to receive my jewelry after purchasing?
3 - 5 business days. Depending on various factors.
Sales, discounts, and coupons?
Notifications of sales, discounts, and coupons will be published on our socials (@theberryboxshop on Instagram) and will be emailed to subscribers on our newsletter here.
Jewelry care?
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Handle jewelry with care
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Remove before showering, washing hands, and exercising
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When swimming, chlorine and sea water will react to the metals and cause the jewelry to tarnish
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Avoid direct sun & humidity
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Remove jewelry before going to sleep to avoid any accidents that will damage your jewelry
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Store jewelry in a dry, cool place like a pouch or jewelry box
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Avoid abrasive jewelry cleaners or harsh chemicals that will remove finishing
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Avoid spraying perfumes directly on your jewelry
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Lotions and creams may contain acidic ingredients will react to jewelry pieces